Glossar

Glossary: Hotel and travel terms

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3-Letter Code
A la carte – Restaurant
Allotment contract
Audio Visual
Back Projection
Banquet
Best Available Rate (BAR)/Best Buy
Billing address
Block seating
Booking Channel
Breakout Room
Briefing 
Call Center
Call-in allotment
Cancellation conditions
Categories
Catering
Check-in
Check-out
City Tax
Citycode
Comission
Company Rate 
Compliance
Concierge
Confirmation number
Congress
Contingent
Corporate Card (Walking Card) 
DDR
DDU
Delegate
Deposit
Destination Management Company (DMC) 
Door-to-Door
DOS
DOSM
Downgrade
DSU
Dynamic Pricing
E-Invoicing
Early Check-in
Etix® 
Event 
F & B
Fee
FO
FOM
Function Sheet
GDS (Global Distribution System)
GM
Green Meeting 
Gross
Group booking
Guaranteed booking
Handling Fee
Hospitality Desk
Hosted Buyer 
Hotel garni
IATA
Inclusive
Inclusive services
Internet portal/Online travel agency
JS
Late arrival 
Late Charge
Late check-out 
Leading trade fair
Leisure guest
List of exhibitors
MICE
MOD
Motel
Net
No-Show
Offline
Online
Online Booking Tool, Online Booking Engine (OBE), Self Booking Tool (SBT), Internet Booking Engine (IBE)
OTA
Overbooking
Overbooking
Pax
PCO
Pick-up
PMS
Processing Fee
Rack Rate
Reception
Regular cancellation / block cancellation
Reservation number
RFP
ROH
Room categories
Room type
Rooming list
S/I
Seating plan
Service Charge
Service provider
Single booking
Site Inspection
Suite
Supplement
Supplier
Ticketing
TMC
Trade fair
Trade fair
Transaction Fee
Transfers Travel
Travel Management
Travel Policy
Upgrade
VAT
Walk-in
Walk-in / Go-show
Walk-out
Webinars